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Privacy Policy

Draft for review. Square-bracketed values and this notice should be confirmed with a legal advisor before the site goes live.

1. Who we are

Vortex Media, Valsad, Gujarat, India, is the controller of personal data collected through this website and in the course of providing our services. Contact: yash@vortexmedia.co.in

2. What we collect

  • Contact details you submit through forms, email, phone or WhatsApp — name, email address, phone number, company and the content of your enquiry.
  • Technical and usage data — IP address, device and browser type, pages viewed, and referring source, collected through analytics.
  • Client engagement data — information you share with us to deliver the services, including access to your marketing and advertising accounts.

3. Why we use it

  • To respond to your enquiry and prepare a proposal.
  • To provide and administer the services, and to invoice you.
  • To improve our website and understand how it is used.
  • To send you updates you have asked to receive. You can unsubscribe at any time.
  • To comply with legal, tax and accounting obligations.

We process personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and promoting our business, and compliance with legal obligations.

5. Sharing

We share personal data with service providers who help us operate — hosting, analytics, email, CRM and advertising platforms — under appropriate contractual terms. We do not sell personal data.

6. Retention

We keep personal data only as long as needed for the purposes above, and as required by applicable tax and accounting law. Enquiry data from prospects who do not become clients is deleted after [24] months.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to processing, or withdraw consent. Write to yash@vortexmedia.co.in and we will respond within [30] days.

8. International transfers

Some of our service providers process data outside India. Where that happens we take steps to ensure an appropriate level of protection.

9. Changes

We may update this policy. The current version is always available on this page.